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Palliative Care Outcomes Collaboration (PCOC)

Palliative Care Outcomes Collaboration (PCOC)

About Palliative Care Outcomes Collaboration (PCOC)
PCOC is the national evidence hub on patients’ daily pain and symptom outcomes in Australia. PCOC holds information on more than 250,000 people. This information is used to assess the effectiveness of palliative care over the last decade.

PCOC aims to improve palliative care patient and carer outcomes and uses five clinical assessment tools to help identify and manage common symptoms and problems. The tools allow for the effectiveness of treatments to be evaluated and, importantly, they help patients, and their carers and families to communicate their needs. The embedding of these tools into routine practice is core to PCOC. Every service that participates in PCOC has access to an education program and tailored improvement support. 

PCOC also collaborates with researchers and publishes to advance palliative care, shape policy and achieve systems-level improvements. PCOC drives continuous improvement by providing outcome information to clinicians, and local, state and national providers of palliative care. We aim to help shape the conversation surrounding palliative care with clinicians, policymakers, peak bodies and consumers.

PCOC is funded by the Australian Government Department of Health. PCOC is managed by a collaboration of four universities. The lead is the University of Wollongong’s Australian Health Services Research Institute.

PCOC is actively pursuing opportunities to expand its reach beyond specialist Palliative Care centres including Residential Aged Care and Primary Health Care. Due to its success, PCOC is being adopted in a number of countries around the world.

The ultimate measure of quality is the outcomes that patients, their families and carers achieve. Any palliative care service can join PCOC. We welcome collaboration.

Our Team: 

Education and Training: PCOC offers a comprehensive program of education. The program is free to participating services and includes workshops and online content: 

The Essentials program is a short course for managers and clinicians learning about the PCOC assessment tools, implementing PCOC and reports.  The program is freely available whether participating in PCOC or not.

Assessment forms and tools:  Every patient has the right to effective treatment and management for pain and symptoms. In addition to palliative outcomes and profile programs, PCOC uses five clinical assessment tools to help identify and manage these common symptoms.

Clinical Protocol: Central to the PCOC outcomes program is a framework and protocol for routine clinical assessment and response. There are three key resources that help with this: the Guide to implement, embed and sustain the PCOC program, PCOC’s assessment and response protocol and PCOC’s palliative care clinical manual.

Accreditation, standards, quality: Being part of PCOC demonstrates a commitment to maintaining quality and striving for ongoing improvement. The PCOC program can support organisations in meeting safety and quality standards. PCOC can help achieve and maintain accreditation.


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#ANZSPM 2020 Virtual Conference
Palliative Care - Strength Through Uncertainty
#ANZSPM 2020 Virtual Conference